Shipping & Tracking
We offer Charged Shipping on selective orders which vary depending on your location and the shipping method. FREE SHIPPING applies for some products and locations.
Most items will be shipped out within 3-5 days of ordering and delivered within 7 to 45 days (weekends and holidays not included).
You will be informed if an item in your order is not available for immediate shipment. Therefore, the order may be separated into different shipments (for no extra charge), and items ordered together may not be shipped out on the same day.
If you would like to cancel a back ordered item in your order, simply send us your request by submitting a ticket, we will get back to you within 24 hours.
SHIPPING RATES & TIMES
Generally, it will take 9-15 days to deliver but it has various shipping times to international destinations.
Just a reminder that shipping times are estimated, and might take longer during peak season or due to an incorrect address.
You can track your package on this site: Parcelapp.com with your tracking number.
Note: It takes up to 5 days for parcel tracking details to be available on the tracking websites. If the tracking number provided does not work, feel free to contact Us
Please submit a ticket within 45 days of shipment if the package does not arrive on time. Our representatives will get back to you within 24 hours. Note that overdue requests may not be accepted.